What shipped, week by week
Week of October 19, 2026
Inbox answers send on their own only if an admin opts in
The inbox agent drafts answers to replies. Sending them without review is off until a workspace admin turns it on.
AI columns and writing-style learning
Ask a question on every row of a list and keep the answers as a column. Drafts learn from the edits you make, and deals get stage suggestions after a call.
AI credit alerts and member limits
See what an AI task will cost before it runs, get alerts as a workspace nears its monthly credits, set limits per member and see usage broken down.
Developer docs site
Documentation for the REST API, MCP server and webhooks, generated from the code, with llms.txt for AI assistants.
Ask Zero chat improvements
The assistant is now called Zero. Choice forms in chat, run details for every answer, cheaper small talk and a voice mode.
Deals, pipelines and tasks
A light CRM inside ZeroReach: deals in multiple pipelines, and tasks and notes on records.
Deal room and forecast
Build proposals and a mutual action plan with the buyer, and see a forecast from your pipeline.
Meeting prep and after-call follow-up
Prep notes for today's meetings each morning, and a summary, deal update and follow-up draft after each meeting.
New look, landing page and command menu
The ZeroReach theme in light and dark, a new Home, a command menu with previews and a first-run setup.
Agents hub
See your agent team in one place, with triggers, schedules, autonomy levels and an activity log.
Connect ZeroReach to Claude and ChatGPT
The MCP server now supports OAuth sign-in, so AI assistants can connect without pasting a key.
The assistant can do almost everything you can
Full action coverage, file attachments, a model picker and a guard that keeps it on sales work. Customer-facing steps still wait for you.
Profiles, teams and workspaces
Edit your profile, manage your team and switch between workspaces. Export your own account data at any time.
Voice agent: languages, live transfer and voicemail
Calls in English, Hindi and Telugu, a live transfer to a person when the lead asks, voicemail detection with compliant messages, and a test call from the browser.
Sending domains and mailbox warmup
Manage a fleet of sending domains with warmup per mailbox, and see your call capacity.
Bring your own AI and voice providers
Each workspace can pick its own AI and voice providers or self-hosted models.
Week of October 12, 2026
API keys, audit log and MCP server
Scoped API keys, an audit log of every change and an MCP server so AI assistants can work in ZeroReach.
Privacy requests and webhooks
Export or erase a lead's data, export or delete a whole workspace, and send signed outbound webhooks.
Memory that agents share
A knowledge graph of your product, customers and conversations that the writer, replies and voice agent all use.
Company discovery, signals and research at scale
Find companies that match your ideal customer, watch them for buying signals and research them in batches.
Contact pressure caps and deliverability guard
Limits on how often one person or company is contacted across channels, and automatic pauses when bounces or complaints spike.
Analytics and exports
Dashboards for outreach and calls, and CSV or Excel exports.
Calling rules you can edit
Calling-policy overrides, holiday calendars and SMS caps, with a settings page to see the rules.
Speed-to-lead calls and call analysis
A new lead from a form can be called within minutes after a consent check, and every call gets a summary and analysis.
Inbox and email composer
A shared inbox for replies, a composer for one-off emails, and automatic pauses for unhealthy mailboxes.
Sequences, replies and approvals
Multi-step sequences with sending windows, AI-written emails grounded in research, reply classification with drafts, and an approval queue.
Consent, suppressions and unsubscribe
A consent ledger, suppression lists and a contactability check before any outreach, plus signed one-click unsubscribe links.
Leads, import and enrichment
Import leads from CSV, see each lead's timeline and enrich contacts with your own provider keys.